BidWrangler Admin

Terms and Conditions Terms and conditions are created within the admin portal of the bidding platform. Terms and conditions can be generic and reused ...

NOTE: In order to use bidder's choice, it must be enabled for your company. If bidder's choice is not enabled for your company, please reach out to us...

In some cases, you may need to change the winning bid on an item after the auction has closed. A basic example of when this would occur is if you need...

BidWrangler's bulk item action feature allows multiple lots to be changed at once. To do so, navigate to the Administer Items page (Auctions > Items)....

Required Fields Auctions have several required fields to properly display in the app and website. The type of auction being created (timed, live, or l...

This works for any auction that has not yet started, including timed, live, and offline. An auction date is still required, though no bidders will see...

Manual Close is a timed auction setting that allows an auctioneer to be in control of when and how an item closes. When Manual Close is enabled, the i...

This feature is disabled by default, but can be enabled in Company Settings with the checkbox, "Enable auto invoice creation" Once turned on, BAM user...

How do I create an item in BidWrangler? Auctions require at least one item/lot associated with it to successfully publish an auction in the BidWrangle...

To begin, create an auction in BidWrangler to allow for the .csv catalog upload.  Refer to this document for information on how to create an auction i...

In this article, we'll demonstrate what it looks like when we clerk to an unregistered bidder both on the online clerk and live clerk screens. We'll s...

Begin by navigating to your bidding platform. Click on the hamburger in the top right corner Click on "Sign In" Sign in with your admin credentials. I...

In the admin portal, navigate to the "items" menu on the left. In the top right "filter" menu, chose "has images?" In the menu that appears for "has i...

Unless disabled, we send emails from the auction company's settings to admins notifying them of new registrations, and to bidders that they have succe...

Bidders can receive email notifications when they are outbid on an item, or when they place the winning bid. You have been outbid message: You are the...

As an admin, you can create accounts for users. 1. Navigate to your bidding platform's admin portal. 2. Click "Users" 3. Click "Create" 4. They'll ne...

We've made a small update to the layout of the "Administer Auctions" page in the admin portal of the bidding platform. This is how it used to look: ...

Please note that if you have a BidWrangler website with us separate from your bidding platform, and your new admin needs website access as well, we wi...

- Click "BID [asking price]" - Click "CONFIRM BID" - Click on the carrot next to the Bid Ask Button - Then, click on "Bid a specific amount"  - Lastly...

Max bids are now supported in choice bidding during live auctions.  Previously if items were sold by choice, and if one (or more) of the items had an ...

Selecting many item rows at once can be done quickly in the BidWrangler Admin Portal via selecting an item, then using Shift+Click to select all row...

Documents are added to the item level in the BidWrangler admin portal, and will display as a link for a bidder to view/download.  If you have a webs...

To set up a timed to live auction, navigate to your bidding platform Admin Portal, click on the "Auction" menu and find your auction on the list. Sele...

How do I set up a Stripe billing account? The BidWrangler platform utilizes Stripe for capturing credit card information to register bidders.  A compa...

Live video streaming is available in the BidWrangler app to use during live auctions.  First, contact BidWrangler at  helpdesk@bidwrangler.com to in...

Marketing codes allow you to tag users of your bidding platform based on which auctions they register for. If you assign one or more marketing codes t...

To log in to your BidWrangler platform (and subsequently, to your Admin Portal), first click the hamburger menu in the top right of the platform. You'...

Users can now be distinguished between "Admins" and "Full Admins." The updated "admin" level of permission now has two distinct sets of permission too...

NOTE: This article covers setting up ONLINE buyer's premiums. It is also possible to set up LIVE buyer's premiums using the same procedure. For more i...

In some cases, you may choose to import registrations from another platform so that bidders do not need to re-register for BidWrangler auction if they...

Before printing invoices, you must generate invoices for the auction you are working with. (If you need assistance creating invoices, please see this...

By default, auctions in BidWrangler are ordered based on date. However, in some cases, you may want to reorder the auctions on the bidding platform. A...

NOTE: This method assumes that you are using a .csv spreadsheet in order to upload items to your auction. In some cases, you may choose to add a new b...

Start by clicking on "Settlement Settings" from the admin portal. Click on the "Create" tab. Configure your settlement settings here. You can use the ...

Before emailing invoices, you must generate invoices for the auction you are working with. If you need assistance creating invoices, please see this ...

First, for the BidWrangler Broadcast to provide the option to use an external camera (like the screenshot below), your Google Chrome browser settings ...

In many cases, an auction company may want to send a client a preview of an auction before it is published and visible to the public. This can be done...

Admins are able to edit their team's permissions in the "Permissions" window in the admin portal.  In this window, you will see a list of users who ha...

BidWrangler's bulk item action feature allows lots to be resequenced in based on several different criteria. Navigate to the "items" menu on the left ...

What is the online clerking panel? The clerking panel provides the auction clerk with enhanced controls during online or simulcast auctions.  When usi...

In your admin portal, navigate to the "User" menu on the left-hand side of your screen.  In the search box, type in the name of the person whose passw...

Cascading Closing can be enabled for any Timed Auction (Online Only Auction), and when activated items will not begin to close until the item immediat...

A bidder may need to be manually registered in an auction by the clerk or auctioneer.  This can be accomplished in two ways: Creating a user in the Bi...

How do I adjust my bidding increments? Adjusting bidding increments can be done for the defaults of the company, individual auctions, as well as indiv...

How do I block a user in BidWrangler? Admins may wish to block users from registering and bidding in current or future auctions.  This can be done wit...

At the auction level settings, there is now a checkbox for "Offline Auction." This setting allows you to add a live auction event to your bidding plat...

In order to pull bidder information for a specific Auction, you will want to run the search by 'Auction ID'. This is the best  way to ensure that you...

How do I manually place bids in my auction? Occasionally, an auctioneer may need to manually place bids for a customer who is unable to monitor the au...

You can now share auctions from the bidding platform! The share button can be found on both the auction and item(s) page. You can share the auction/it...

To hide the time and date of an upcoming auction, you can navigate to the auction's editing page by clicking on the orange pencil icon to the right si...

BidWrangler has a variety of filters that can make searching for the right auction or item quick and easy. In any heading under the 'Auctions' categor...

You can now enable smart increments. It can be turned on in company settings under Bidding Configuration.  If enabled, this will help keep bids on inc...

Items marked as 'Sold' or 'No Sale' can be reopened for bidding in the clerking panel. To access the clerking panel, sign in to the front end of your ...

Lots can be moved from one unpaid invoice to another by clicking on the arrow icon to the right of the desired item:

Filtered Items: There is slightly revised UI when exporting tables in the admin portal. Broadly speaking, the Filtered Items menu will export or chan...

Push notifications can be created and viewed within the admin portal of your platform.  There are two different options within the Admin Portal: Marke...

After signing into your account, find the auction you wish to register for, then click "VIEW AUCTION" Lastly, fill in your credit or debit card inform...

- Click on the three horizontal lines (cheeseburger menu) in the top right of the bidding platform

An admin can now turn off the “Bid a Specific Amount” button. This checkbox can be found in company settings. Checking box will hide the 'bid a specif...

How do I create a stand alone item as a listing in BidWrangler? Required Fields Listings have several required fields to properly display in the app a...

We have added a new feature called “filter by recent auction.” This filter will help you narrow search results in the item menu, bid menu, registratio...

Yes, a clerk can approve registered bidders in the clerking panel.  In the clerking panel, you will see a list of bidders on the right-hand side. If y...

We have updated Auto Extend to display in seconds rather than minutes.  Log in to the admin portal and edit your selected auction.  You'll notice you ...

To export bidder information, follow these steps -  Registration information can be filtered to find a particular bidder, or a group of registered bid...

How do I find and export my auction information to a spreadsheet? Once an auction has completed, you may wish to have a report exported into a .csv ("...