Auction Management
How to use a different email address to send invoices and settlements
*Please note: Send an email to helpdesk@bidwrangler.com before you change/update these email addresses so we can ensure they are verified with Amazon...
How do I add sellers to a consignment auction?
First, we have to create our sellers. From your admin portal, click on "Sellers" in the left column. Click on the "Create" tab. Enter contact informat...
How to Lock an Auction
Once an auction is over and all invoices have been paid, all settlements have been settled, everything is accounted for, etc., an auction company may ...
How to create and manage seller permissions for seller-managed auctions
If you're reading this support article, that likely means you need to give a seller special permissions to catalog an auction for you. Let's get start...
How do I sort bidders in the online clerk panel?
You can now sort bidders by a number of ways in the online clerk panel: In the online clerk panel, click on the filter button in the top right corner....
How to use BidWrangler Auction TV
1. Navigate to your bidding platform and click into a live auction. 2. Once in the auction, click the hamburger menu. 3. Click "AUCTION TV" 4. You can...
How do I use bidder's choice in the live clerking panel?
NOTE: In order to use bidder's choice, it must be enabled for your company. If bidder's choice is not enabled for your company, please reach out to us...
BidWrangler Auction Management
Sellers & Seller Settlements Creating Sellers Seller Tax Rates Seller Commission Rates Settlement Settings Assigning Sellers to Auctions & Lots Genera...
How do I move an unsold lot to a new auction?
If you have unsold items in a completed auction and want to add them to a future auction, you can use a bulk item action to create a duplicate. Note: ...
How do I create and use an invoice pick list?
Pick lists are meant to be used alongside our new Checkout Page. These lists can be printed after payment and checked when customers leave your facili...
Emailing Invoices and Settlements
Invoices and Settlements in BidWrangler can be emailed in a variety of ways. They can be sent in bulk to every high bidder or seller in an auction, in...
How Do I Create Sellers?
For information on creating sellers using BAM, click here!
How Do I Create And Manage Invoice Settings?
For information on creating and managing invoice settings in BAM, please click here!
How do I use the new Photo Manager screen?
The new Photo Manager screen provides a one-stop place for managing the images in an auction catalog. There are a variety of functions we can do on th...
Invoice Guide
This article will go over everything you need to know about invoices and how to get your invoices out to your customers upon completing an auction. Pl...
Where do I download the BW Catalog App?
If you use BidWrangler Auction Management tools and want to catalog via our mobile app, you may download them from the following links: Apple: https:/...
How Do I Enable the 'Pay Now' Button on Bidder Invoices?
The 'Pay Now' button allows bidders to view and pay their own invoices via an email link. This feature can be enabled in the admin panel under Invoici...
How to Import and Export Bidders
BidWrangler offers the ability to import and export bidders. Importing bidders allows you to quickly create users or update fields on pre-existing use...
How do I create lots by uploading photos?
In some cases, you may choose to create lots with no name or description automatically by uploading photos. These photos do not need to follow a parti...
How Do I Use The BidWrangler Catalog App?
Download the BidWrangler Catalog app from either the Apple App Store or the Google Play Store . Download the app to your device. Open the app and...
How do I add a pickup status to an invoice?
We have added the ability to add an additional status field to all invoices entitled "Invoice Pickup". This field will appear as a dropdown on invoice...
VIN Lookup Feature
The VIN Lookup Feature can be located in the item creation screen within the Admin Portal alongside the Item Name. Clicking on the VIN Lookup button w...
How to add tax ID or other information to invoices/seller settlements
1. Navigate to your bidding platform admin portal. 2. Click "Invoice Settings" 3. Find the invoice settings you want to edit and click the pencil to e...
How Do I Use Seller Buy Backs?
There may be times when a seller (or the auction company) chooses to purchase or buy back items. This article will show you how buybacks work in BidWr...
How Do I Link a Buyer to a Seller?
This article will show you how to link a buyer to a seller in BidWrangler. If this sounds interesting, you might want to consider reviewing the follow...
New Settlement Report Summary Feature
Our new Seller Settlement Report provides the ability to display additional information that is not readily available on a traditional Seller Settleme...
BAM Item Import Template
Column: Column Description: Field Type: Number of Allowed Characters Auction external guid : Used to attach to an Auction with an external guid, that ...
Auction Reports Update
We have further optimized our auction reports page by making a few changes. Now, you will see the the auction overview has changed and an Auction Prog...
Change Due for Cash Payments Update
Previously, cash payments over the required total would show a negative amount and negatively affect reporting. The amount due will now show $0.00 wit...
How do I change my Lot Numbers?
If you are looking to change your Lot Numbers/IDs and update the order of your catalog in bulk, please watch this tutorial to learn how:
How Do I Use Barcodes to Add Images?
Uploading photos using barcodes has gotten easier (and faster)! You also no longer have to zip your files before uploading them. First, navigate to yo...
How do I show item descriptions on invoices?
We now offer the ability to show item descriptions on invoices (and settlements). In your admin portal, navigate to Invoice Settings. Next, either e...
How do I make a buyer tax exempt?
Start by creating the tax exempt tax rate. On the left-hand menu, go to "Tax Rates" under "Invoicing and Payments." Click "Create" to create a new ta...
How Do I Create Tax Rates?
For information on creating tax rates in BAM, click here!
How do I make a seller tax exempt?
First, navigate to your "Seller Tax Rate" menu in the admin portal. Name your tax rate and give it an amount (in this case, "0"). Now, go to your "S...
How Do I Add a Seller from BW Catalog?
The admin portal is not the only place that new sellers can be added to your company's seller list. You can also add sellers via BW Catalog. Clicking ...
How does a user delete their account?
This change was required by Apple for all apps in the App Store. The Delete Account button is at the bottom of a user's Account page. A deleted accoun...
How Do I Create Buyer's Fees?
For information on creating buyer's fees in BAM, click here!
How Do I Create Invoices?
For information on creating invoices in BAM, click here!
How Do I Create Seller Settlements?
For information on creating seller settlements in BAM, click here!
How Do I Edit and Reconcile Invoices?
For information on editing and reconciling invoices in BAM, click here!
How Do I Create Seller Tax Rates?
For information on creating seller tax rates in BAM, click here!
How do I charge invoices?
To charge invoices, you will filter by auction first - either by recent auction or adding an auction filter, then typing in the specified auction The...
How Do I Assign Sellers to Auctions and Lots?
For information on assigning sellers to auctions and lots in BAM, click here!
How Do I Create and Manage Settlement Settings?
For information on creating and managing settlement settings in BAM, click here!
How Do I Edit and Reconcile Seller Settlements?
For information on editing and reconciling seller settlements in BAM, click here!