How to Run a Simulcast Auction in BidWrangler: Setup, Registration, Clerking, and Invoicing

A simulcast auction in BidWrangler is managed from two screens: the Online Clerk Panel, where one person moves the ask and accepts incoming online bids, and the Live Clerking Panel, where a second person records the high bid and the winning paddle number. Before the sale, verify that Live Tools is enabled, turn on auto-invoice generation, confirm your live, online, and external paddle number ranges do not overlap, and enable Broadcast if you are streaming audio and video. During the sale, every item must be sold to a paddle number that belongs to a bidder registered in that auction. If it is not, no invoice is created and the lot has to be re-clerked.

This guide walks through each step in order, from setup to sale day.

Five things need to be true before sale day. The first three are required. The last two are strongly recommended.

Required:

1. Live Tools is enabled on your company. This is what adds Live Registrations, Live Clerking Panel, and Auction TV to the auction "hamburger menu.' If you do not see those two options, contact support for training, then we will turn it on.

2. The auction is published. A live or simulcast sale has to be published before you can clerk it, even if it is set to private. Trying to clerk an unpublished sale returns an error.

3. Your paddle number ranges do not overlap. See the next section for more details.

Strongly recommended:

4. Auto-invoice generation is on. With it on, an invoice is created the moment an item sells to a registered bidder, so there is nothing to generate at checkout. You can set this at the company level, the auction level, or both.

5. You have practiced on a test auction. See "How should you practice before a sale" below and our support article on setting up a test auction. This is the single biggest predictor of a smooth first simulcast sale.

BidWrangler tracks up to three separate paddle number ranges. Set all of them before you print bidder cards or run any imports.

A bidder can hold both a live number and an online number at the same time. That is normal.

The external range is a reservation, not an assignment. Setting it tells the system to never hand out an online paddle number inside that range. The only way anyone ends up with a number in it is through an import from your other platform. Without it, a regular online bidder can be auto-assigned a number that looks like a ProxiBid bidder, and you will not be able to tell them apart at checkout.

Set the ranges so they cannot collide. If online starts at 1001 and your external range is 4000 and up, hand out live cards somewhere between 1 and 1000.

See our article on creating linked auction groups.

Two rings are two separate auctions in BidWrangler. If you want one paddle number to work across both rings, one invoice per-bidder, combined reporting, etc., assign all auctions to the same linked auction group in auction settings. Paddle number ranges then move to the linked auction group settings and apply to every auction in the group.

Do this before you assign any live paddle numbers or hand out any bidder cards. When you apply a linked auction group, the system reassigns paddle numbers across the linked auctions. If cards are already in bidders' hands at that point, their numbers change out from under them.

It's fine if you already have online registrations when you link, but expect the save to take a moment while the system works through the reassignments. If you hit a duplicate entry error, adjust the starting paddle number range for one of the rings and save again.

Walk through this list a week or two out, and again the morning of the sale.

Bid schedules cascade. Company settings set the default, auction settings override it for one sale, and item settings override it for one lot.

Selling times-the-money with cents? Decimal bidding is off by default. Contact support to have it enabled before your sale if you will be selling anything not an integer (e.g., $2.50).

About the Broadcast checkbox: Your account needs streaming credentials enabled by BidWrangler and broadcast minutes on your contract before the checkbox appears in auction settings. If you plan to stream, tell the support team at least a few days out so it is enabled with time left to test. Broadcasting should be enabled and tested prior to sale day.

In BidWrangler, an invoice only exists if the item was sold to a paddle number attached to a bidder registered in that auction. Other auction management systems will happily create an invoice for any number you type. BidWrangler will not, because bidding and invoicing are the same system. That is why check-in matters more than it may have in your previous software.

The most common reason for a lot not being found on an invoice, or a bidder not having an invoice, is that the bidder's paddle number was not associated with a registration at the time of the lot being sold. Checking in all in-person bidders via this screen alleviates this issue.

Make sure you are logged in as an admin or clerk, then go to View Auction, then Live Registrations from the menu. You can also reach it from the hamburger menu and then pick the sale, but going through the auction saves a step by immediately opening the appropriate sale.

You will see three things: a search field, a New Registration button, and the list of everyone already registered.

• A yellow paddle number means the bidder registered online and has an online paddle number only.

• A green paddle number means they have been checked in and assigned a live paddle number.

• Having both at once is normal and expected. Someone who registered online and then showed up in person should end up with both.

The live paddle number is the one your auctioneer will call out and the one you clerk to.

1. Ask for their ID as you normally would.

2. Add one question: "Have you registered for this sale online, or bid with us before?"

3. If yes, search their name in the search field. If several people share that name, ask which email they log in with. Email is the unique identifier in BidWrangler, so it will always resolve a duplicate.

4. Click their name, confirm their information, uncheck Automatically generate, type the number on the paddle or card you are handing them, and save.

5. If no, press Enter or click New Registration. First name and last name are the only required fields. Uncheck Automatically generate, enter the paddle number, and register.

Learn more about the the driver's license scanning feature and compatible scanners here.

BidWrangler supports driver's license scanning on the New Registration form. Click Driver's License, scan the barcode on the back of the ID, and the system reads what it can and shows you the result to confirm before you approve it. This fills in name and address without typing.

Honeywell scanners are the models we see used most often. The support article covers supported hardware and troubleshooting.

Credit card scanning is not available yet, so cards still have to be keyed in.

• Email. This screen and the live bidder import are the only two places in BidWrangler where you can create a user without an email. Leave it blank and the system generates a placeholder. This is intentional, because plenty of live bidders do not have or will not give an email.

• Address. If you have a license scanner, take it, since it costs you nothing. If you are typing, it is reasonable to skip it during the rush and collect it at checkout from winning bidders who are paying by card. The tradeoff is that if a bidder wins and disappears, a phone number or the limited information gathered is all you have to track them down.

• Permanent bidder number. Not recommended. Assign the paddle number on the registration instead.

If someone at the check-in table says they want to bid from their phone, or bid in another ring, do not create their account for them. Ask them to step aside, download the app or open your bidding site, and register themselves, then come back for their live paddle number.

The reason is that an account created at the check-in desk has no password, which leaves it in an unclaimed state. When that bidder later tries to log in, they have to enter the exact email you typed and go through a password reset. If they cannot register themselves on their phone standing in front of you, they were not going to be bidding online anyway.

If you have no choice but to create the account for them, set a password at the same time.

There are five possible screens in play during a simulcast. The table below goes over each screen and who uses it and for what reason:

Auction Progress and Auction TV both follow the active item automatically. Whoever is moving lots forward on either clerking panel is driving both of them, not the auctioneer. If you are coming from a platform where the auctioneer advanced the display, this is a real change in who controls the auctioneer's screen.

Neither screen does anything until the sale has actually been started, so do not be alarmed if Auction Progress sits on "Starting Soon" before you hit play.

The online clerk's whole job (often referred to as an online operator) is to keep the ask synced with the auctioneer's chant and accept incoming online bids. Every second spent typing a floor paddle number into a pop-up is a second the online bidders are looking at a stale ask.

If you have an available second person, put them on the Live Clerking Panel and let the online clerk ignore paddle numbers entirely. As this is the software equivalent of a paper clerk, this is often a great job for them. If you do not have a second person, turn on Enable clerk to floor bidder number in company settings and use the pop-up (that appears after selling to the floor).

Running the online panel and clerking the floor at the same time, on a fast sale with items being added on the fly, can be genuinely hard. There are a few common arrangements:

Some companies have an online clerk enter the paddle number when selling to the floor - doing the job of the online operator and live clerk. "Enable clerk to floor bidder number" is enabled.

The common arrangement is to have the online clerk, a paper clerk in the ring, a runner (for delivering the paper clerk sheets), and someone entering on the Live Clerking Panel at check-out/in a quieter spot. "Enable clerk to floor bidder number" is disabled.

The online clerk can enter the floor bidder number or not. A second individual is there paper clerking and optionally using the live clerking panel as well. "Enable clerk to floor bidder number" can be enabled or disabled.

Plan on roughly one laptop per job:

• One for the Online Clerk Panel (this is also where the broadcast is started, so it can double up, though a dedicated broadcast machine is better)

• One for the Live Clerking Panel

• One for Auction TV if you are feeding a projector or a TV, running nothing else

• Auction Progress works well on an iPad at the block, since all these screens are mobile responsive

Newer hardware genuinely matters here. These screens do a lot of work in the browser, and older laptops running several other programs are where most unexplained slowness comes from. Avoid having many other programs besides the browser you are working in running in the background.

Broadcast is enabled per auction and started from the Online Clerk Panel.

1. Confirm Broadcast is checked in your auction settings. If the checkbox is not there, your account does not have streaming enabled yet. Contact support.

2. Open the Online Clerk Panel and refresh the page. A camcorder icon appears at the bottom of the panel.

3. Click the camcorder icon.

4. Your browser will prompt for camera and microphone permission. Choose "Allow" or "Allow while visiting this site." Do not dismiss the prompt.

5. Select your camera and microphone, choose HD, and click Start publishing.

6. You can mute audio or hide video at any time from the same control, and click the icon again to end the broadcast.

How to enable broadcast support article https://support.bidwrangler.com/en/articles/2672960

Troubleshooting broadcast support article/choosing the right hardware inputs: https://support.bidwrangler.com/en/articles/2676544

• Use Chrome. Broadcast runs entirely through the browser, and Chrome is what we test against.

• Dedicate a machine to broadcast where you can, plugged into your webcam and microphone, running only the clerk panel with the broadcast on.

• A USB webcam is enough. A Logitech-class USB webcam in the $100 to $150 range gets your online bidders a usable picture and, more importantly, usable audio. If you have a remote clerk, audio is not optional. They cannot clerk what they cannot hear.

• Test on the exact machine and browser you will use on sale day, and test again about thirty minutes before the sale starts.

• Tablets are not recommended. You can technically broadcast from an iPad, but you lose the ability to plug in a real camera and microphone, and the narrow screen hides menu items.

Hardware recommendations and ideas: https://support.bidwrangler.com/en/articles/2671872

• "It cannot see my camera." Almost always the permission prompt was dismissed instead of allowed. Fixing it after the fact means digging into Chrome site settings, which is not where you want to be five minutes before a sale. Allow the prompt the first time.

• "I cannot find the broadcast button." The camcorder icon is hidden when the browser window is narrow, which happens on tablets, on split screens, and when the browser is zoomed in. Maximize the window or zoom out and it comes back, or open the registrations panel when the window is minimized to find the broadcast button.

If your connection degrades mid-sale, video drops before audio. The integration is built to protect the audio feed as long as it can, so your online bidders keep hearing the auctioneer even when the picture stops.

If this is a timed auction that becomes live, the timed portion counts down and then pauses. The layout of the clerk panel changes at that moment: the timed bid table is replaced by the live bid and ask controls.

Press the play button to start. If auto start is on, which it is by default, the panel advances to the next lot automatically each time you sell one.

If you need to sell out of order, click Manage Item on the lot you want and start it manually. If you are going to jump around a lot, turn auto start off first so the panel does not keep pulling you forward.

The Ask is what online bidders see on their bid button, so it is the most important number on the screen. If you don't manually set the ask, it sits at the default and your online bidders have nothing useful to press.

• Pick an amount from the presets and click Ask.

• To use an amount that is not a preset, type it into the custom field and click Ask. This is how you match an auctioneer who goes off increment, in either direction.

• To change the increment mid-lot, click the current increment. The panel switches to increment options and you can jump the ask without placing every bid in between, while staying on that increment.

• You do not always have to click Ask first. Clicking Bid on an amount both records the floor bid and moves the ask there in one action.

With Smart increments on, the system keeps working from the increment you chose after a custom bid rather than reverting.

• Floor bid: click Bid. This records a bid to the floor, from the room, etc., and the ask advances. The system will be on the following increment for the bid or ask selected, which not be the one you want next, so be ready to change the ask.

• Online bid: the bid arrives as Pending. Click Accept. The ask advances automatically.

• Bids from another platform (ProxiBid, Equipment Facts, phone bidders) are recorded with Bid, the same as a floor bid. From the system's point of view there are only two behaviors: bids you place, and online bids you accept.

You do not have to accept every pending bid immediately. If the room is in a bidding war and the online bids are stacked up below where you are now, let it play out and catch up. Just make sure that before you sell, the ask actually reflects the room, so an online bidder is not sitting as high bidder at a number the floor already passed.

Never reject a bid without checking whether it is backed by a max bid. Your online bidders' max bids are visible on the panel.

The situation that catches people out is an odd off-increment amount arriving, say $203 when you are working in hundreds. That is usually not a bidder typing a strange number, it is an auto-bid placed on behalf of someone's max bid. Deleting it the way you would delete an ordinary bid cancels the entire max bid, and the bidder does not find out until the lot sells to someone else for less than they were willing to pay. Live max bids follow the ask is what keeps you out of this situation in the first place, since the auto-bid rewrites itself to match your new ask instead of sitting there at an awkward number.

During the live portion, every lot that is not the active item still accepts pre-bids, which in BidWrangler are just max bids. With the relevant setting enabled (Allow prebids to compete in live auctions?), those pre-bids place themselves automatically on upcoming lots as if it were a timed auction, so the high bid builds ahead of you instead of waiting for you to arrive. Nothing needs to be accepted on those lots until they become active.

Click Sold.

• If the high bid is an online bid, the item sells to that bidder and, with auto invoice generation on, lands on their invoice immediately. No prompt appears.

• If the high bid is a floor bid and you have Enable clerk to floor bidder number on, a prompt asks for the winning live paddle number. Enter it and save. The prompt also has a Skip option, and skipping is a legitimate move when you do not know who the bidder is and cannot stop to find out. Skipping sells the lot to a bare floor bidder and generates no invoice, so write the lot number down and come back to it. The Auction Summary report will catch it either way.

• If you are running a Live Clerking Panel alongside, you can turn the pop-up off entirely and let that person record the paddle number.

There are also Going Once and Going Twice buttons and a set of clerk notification presets, including custom messages, if you want to push a message to all bidders. These are optional. If you are broadcasting, you are already saying it out loud.

You can reopen a sold lot from the Online Clerk Panel if you need to pick up where you left off, and Remove Bid deletes the last bid and rolls the ask back.

Important: reopening a lot in the Online Clerk Panel makes it the active item again for every online bidder. Never do this mid-sale to fix an old lot. Use the Live Clerking Panel instead, which does not touch the active item.

Learn more about the live clerking panel in a dedicated support article here.

1. Load a lot by typing its number and pressing Enter, or by clicking the load item icon. Turn on Auto load in the gear menu and the next lot loads automatically each time you sell.

2. Type the high bid, press Tab, type the winning live paddle number, press Enter. The whole screen is built to be tabbed and keyed through without touching the mouse.

3. If the lot sold to an online bidder, do not retype anything. Wait for the token at the top to show Sold, click that token, and it populates the high bid and the winning bidder for you. Press Enter. Clicking the token instead of retyping is faster and removes the chance of a typo.

Watch the history line after each sale. It tells you immediately whether the sale made it onto an invoice:

• 1500.00 | 101 John Doe means the paddle number matched a registration. Good.

• 1500.00 | Floor bidder 101 means paddle 101 is not registered in this sale. No invoice was created.

Catching that in the moment, instead of at checkout, is the entire value of having someone on this screen.

The Live Clerking Panel can create lots that are not in the catalog. Type a lot number that does not exist and the button changes from Load to Create. Turn on Use enter to create item in the gear menu and you can create, name, sell, and move to the next item without leaving the keyboard. Quantity and Duplicate item are also in that menu. Duplicate copies the loaded lot and appends a dash and the next number, which is the fastest way to run a series of similar items.

Anything you create this way is live-only. It is not available to online bidders and it disrupts the catalog for them if you try. Creating items mid-sale is fine for the offline portion of a sale or for a late drop-off that only the room will bid on. It is not recommended during the simulcast portion.

If you need to sell via Bidders choice, make sure support enables this for you. Once enabled, you will find this feature in the clerking panel once the sale goes live. Review this article on how to use this feature in the online clerking panel: https://support.bidwrangler.com/en/articles/2680256

Load a range of lots on the Live Clerking Panel by entering the range (for example, 12-16), or select multiple loaded items. Then pick the sale type. The difference is entirely in the math and in what the buyer is allowed to pick.

So a $100 high bid on a group of three lots produces:

• Choice or In Order, buyer takes two: $200

• One Price: $100 for all three

• Per Lot: $300 for all three

On the invoice, a One Price sale is split across the individual lots. A $100 One Price on three lots shows as $34, $33, and $33. The total is correct. If tax or buyer's premium rates are the same on all three, the totals come out identical to charging the group as one line.

When to use which, in practice: Choice is the workhorse and covers most sales. In Order is useful when lots only make sense together, for example a tractor, an attachment, and a part for that attachment, where you do not want the part sold away from the machine. One Price is common on low-value grouped lots when you want the whole pile gone and the sale moving.

For repeated identical groups, the Quantity field is often simpler than loading a range. Create one lot, enter the per-unit price, tab to quantity, and enter how many the buyer took. Then use Duplicate item to spin up the next group with the next available lot number.

A bidder has no invoice because the lot was sold to a paddle number that was not registered in that auction at the time it was clerked. The sale is recorded as a floor bid against a bare number, and no invoice is generated.

This is by far the most common checkout problem in a live sale, and it is almost always one of these:

• The bidder skipped the check-in table. Regulars are the worst offenders, because they have been bidder 101 for fifteen years and see no reason to stand in a line.

• The bidder was checked in, but after the lot was clerked to them.

• A paddle number was misheard, mistyped, or skipped at the prompt.

• A bidder from another platform was clerked to a number that was never imported or created.

Registering the bidder afterward does not fix it. BidWrangler does not go back through sold lots and reassign them when a paddle number is later registered. That is not the same behavior as some other auction management systems, and it is the source of most surprise here. The lot has to be re-clerked.

Do this from the Live Clerking Panel, not the Online Clerk Panel, so you do not move the active item for everyone still bidding.

1. Confirm the bidder is registered in this auction with the correct live paddle number. If they are not, register them now from Live Registrations or from the registration list on the right side of any clerking panel.

2. Load the lot number on the Live Clerking Panel.

3. If the lot appears in your recent history, click its token to repopulate the high bid and paddle number.

4. Delete the paddle number and retype it. Retyping is required. Clicking Sold without editing the field will not re-clerk anything.

5. Select the bidder's name from the dropdown. This is the only time in the whole workflow where you have to pick the name rather than just typing the number.

6. Click Sold.

7. Confirm the history line now reads as a number plus a name rather than "Floor bidder." Refresh your invoices and the lot will be there.

A note on step 5: this dropdown search used to be very broad and did not show paddle numbers, which made picking the right person difficult. It has since been narrowed and now surfaces the paddle number alongside the name. If you trained on this feature before mid-2026 and remember it being painful, try it again. Either way, having the registration list open next to you while you re-clerk is cheap insurance.

Do not hunt for these one at a time.

1. Go to the auction and open Reports.

2. Open the Auction Summary report.

3. Scroll to Auction Details and find the row Sold lots not on invoices.

4. If that number is greater than zero it appears in orange and is clickable. Click it.

5. You get a filtered list of every sold lot that did not make it onto an invoice, including what was typed in the paddle number field.

You may keep this tab open next to the Live Clerking Panel during checkout and work the list. As you re-clerk each lot, refresh and watch the number come down. Zero means every sold lot is on an invoice.

This is the only place this list exists. There is no equivalent filter on the items screen.

If a lot didn't make it onto an invoice, and you aren't sure what number was entered, use the Inventory Summary report.

The buyer's premium is chosen by how the winning bid was placed, not by the paddle number.

• Bid placed on the app or website and accepted by the online clerk: Online Buyer's Premium.

• Bid entered by a clerk using Bid, or sold to the floor: Live Buyer's Premium.

A buyer's premium set on the user record overrides both. If a bidder's user settings carry a specific rate, every item they win in every auction uses that rate regardless of what the auction is set to. This is how companies handle standing phone bidders and permanent numbers on a consistent rate, and it is worth knowing about before you go looking for why an invoice does not match the others.

Imports can carry their own rate. When you import registrations or sale results from another platform, you can assign that batch a different buyer's premium, which is how most companies handle a third-platform rate without touching anything by hand.

You can also override the premium per item or in bulk from Invoice Actions on the invoice itself.

With auto invoice generation on, there is nothing to generate. Every winning bidder who was properly registered already has an invoice. You can default this on at the company level and disable it per auction on the rare sale where you do not want it.

One thing to watch: because invoices exist immediately, a bidder can pay one before you have finished your accounting setup. If tax, a fee, or a buyer's premium was not configured when they paid, you are in the awkward position of asking for more money after the fact. Make invoice settings part of your standard auction setup checklist, not something you get to afterward.

Shortcut: from Auctions, click the auction name, then the Invoices tab. That filters to that sale automatically instead of going to Invoices and filtering by hand. The Settlements tab works the same way.

Open the invoice and scroll to the bottom to add a payment. You can run a card on file, log a cash or check payment, or record a point of sale transaction. Logging the payment drops the balance to zero and locks the invoice.

A bidder can only have one invoice per auction, or per linked auction group. If they pay, their invoice locks, and when you clerk another lot to them, the invoice reopens and updates with a new balance rather than creating a second one.

The admin portal is not built mobile first, but it works in a pinch. If you are cashing people out in the field, open the admin portal in a mobile browser rather than inside the app. The app has no back button of its own, so once you open an invoice you have no way back to your filtered list and have to start over from Auctions. In a browser you keep normal back navigation and can open invoices in new tabs.

An iPad with a keyboard is a meaningful step up from a phone if you have the option.

Filter to the auction, then use Email filtered invoices rather than checking boxes. Checkboxes only apply to the current page, so if you have more than one page of invoices and forget to change the row count, someone silently does not get an email.

Bidders you registered without an email have a placeholder address and will not receive anything. Plan to call those buyers or run a separate list for them.

Invoice settings let you show or hide the item name, description, storage location, buyer's fees, and payments, and hide zero dollar line items. The field labels themselves cannot be renamed. If someone asks you to call the buyer's premium an "administrative fee," the only workaround is to zero out the premium and add the amount as a named buyer's fee, which we generally do not recommend because of what it does to your reporting.

Unlike invoices, settlements are not generated automatically. If you assign a seller to lots after the sale has closed, go to the Settlements tab for that auction and click Create Settlements again to pull the newly assigned lots in. Once a settlement exists, it updates on its own as long as it is unlocked.

Create a private test auction and clerk it end to end. Testing costs you nothing:

1. Create a new auction with TEST in all caps at the very beginning of the title.

2. Set it to Published and Private. Published is what makes it clerkable. Private is what keeps it off your public site.

3. Duplicate ten or so real lots into it, or create new ones.

4. Set it up as a timed auction that becomes live, scheduled to transition shortly after you plan to begin practicing, so you can rehearse the flow from timed bidding into the live sale.

Auctions with TEST at the start of the title and set to private are excluded from billing. If anything ever does show up on an invoice that you believe was a test, tell us and we will clear it.

A private sale is invisible unless you hand out the link. As an admin, open the auction, copy the URL, and send it to whoever is practicing with you. They can register from that link. If they navigate away without registering, they will not be able to find it again.

Have them register themselves rather than registering them for the practice. That way you also get to rehearse the check-in flow, including finding someone who already has a yellow online paddle number and assigning them a green live one.

Have someone place real online bids while you clerk. Two people is better than one. What you need to build muscle memory for is all three things happening at once:

• Adjusting the ask to follow the auctioneer

• Clicking Bid for floor bidders and other platforms

• Clicking Accept on incoming online bids

That combination is the whole skill. Open a second browser window in incognito mode, log in as a test bidder, and watch your own bid button update as you change the ask. It is also a good idea to have other bidders doing this on their devices.

Also rehearse the failure cases, because these are what happen on sale day:

• Sell a lot to a paddle number that is not registered, then re-clerk it

• Sell a lot to the wrong paddle number, then fix it

• Start and stop the broadcast on the machine you will actually use

• Sell a group choice, and sell a group one price

The emergency line is for auction-stopping problems during a live sale: broadcast will not start, the clerking panel will not load, bids are not moving, something is broken and you cannot proceed.

It is not for setup questions, launches, or things that can wait until business hours. Please refer to this article and other articles you may find first, but practicing is what matters most. Practicing ahead of the sale is what keeps you off that line, and the questions that come up while you practice are exactly the ones to send us during the week.

To reach it, call the normal support number and listen through the greeting for the emergency option.

Yes, with Auto accept remote bids in company settings, but use it carefully and not on your first sale. Get comfortable clerking manually first.

The risk is at the end of a lot. With auto accept on, a bid that lands a half second after the auctioneer says "sold" is taken by the system automatically, and now the platform thinks the item sold to someone the room never heard. You also lose the benefit of Live max bids follow the ask, because the system takes the bid rather than recalculating a max bid against your new ask.

The common compromise: leave auto accept on for speed, then toggle it off on the individual lot right before you sell it, so the last bids have to be accepted by hand. The per-lot switch resets to on for the next lot automatically.

Type the number into the custom ask field and click Ask, or click Bid on it to record a floor bid there in one step. To make this smoother across the whole sale, add your live increments to the live bid increment schedule and turn on Smart increments so the system's next-increment logic matches how your auctioneer calls.

Have them register themselves on their phone. Do not create the account for them at the check-in desk. An account created there has no password, which leaves it unclaimed and hard for them to log into later. If you have no choice but to create it, set a password at the same time.

You can, on the Live Clerking Panel, but only for live-only items. Items created mid-sale are not available to online bidders and disrupt the catalog for them. Late drop-offs and boxes of miscellaneous are best handled as live-only lots.

Settlements are not automatic. Go to Settlements for that auction and click Create Settlements again to pull the newly assigned lots in.

Someone has to advance the active item, and that drives Auction Progress and Auction TV. If you want no online participation at all, you can set the auction to Offline in auction settings. Be aware that offline also stops bidders from registering and from placing pre-bids, so the catalog becomes view-only. The sale still has to be published to clerk it.

Ask support about the block threshold setting. It compares new registrations against blocked accounts on name and address, since the email will always be different by definition. Most companies start at 80 and adjust in increments of 5. You still need to block the original account.

No. Everything, including clerking and invoicing, runs through the browser and requires a connection. If you sell in locations without reliable service, plan for a hotspot or a paper backup you can enter afterward.