Getting Started with BidWrangler Training

BidWrangler training lives on its own learning platform, separate from the BidWrangler bidding platform and admin portal, at bidwrangler.learnupon.com.

Training is required for new clients and your login credentials will be provided during onboarding.

Existing clients are also welcome to use the learning platform for training up new members of staff, as a refresher, or a way to learn about new features.

Every course is a self-paced online module you complete on your own schedule, there are no live scheduled webinars hosted by BidWrangler. Your account contact can point you to the right starting module for the type of auctions you run, and finishing the foundational modules unlocks additional, more specific training as you go.

Where BidWrangler Training Lives

BidWrangler's training content is hosted on a dedicated learning management system (LMS) called LearnUpon, at bidwrangler.learnupon.com. This is a separate site from your BidWrangler bidding platform admin portal, so it has its own login and its own dashboard of assigned courses.

Logging In to Your BidWrangler Training Account

Go to bidwrangler.learnupon.com in your browser
Enter your email address, the same one associated with your BidWrangler account, as your login
If this is your first visit, look for an invitation or welcome email from BidWrangler with instructions for setting your password
If you don't see any assigned courses, or you never received an invitation, reach out to your BidWrangler account contact or helpdesk@bidwrangler.com and ask to be enrolled in training
Once logged in, you'll see the courses currently assigned to you on your dashboard. Start with whichever module your account contact recommended, or see below if you're not sure where to begin.

Why BidWrangler Training Is Self-Paced, Not a Scheduled Webinar

All BidWrangler training is delivered as self-paced online modules that you work through on your own time. We recognize that many companies have staff who may not be available during our office hours, so self-paced modules allow for more flexibility with getting the whole team up to speed.

During the training, there are typically two opportunities to schedule check-in calls with our support team - these calls are dedicated and tailored to you and your team, rather than generic webinars they may not be relevant for your specific business needs.

Choosing Your Starting Module Based on Your Auction Type

BidWrangler's training is organized so that foundational modules come first and more advanced or role-specific modules unlock as you complete them. The best starting point depends on the kind of auctions you'll be running. For example, someone whose primary focus is real estate auctions will typically start with a different foundational module set than someone focused on general merchandise or estate sale auctions.

During onboarding, new clients are asked to complete a Client Training Form, which initiates the training process, and asks you to specify the types of auctions you run. This helps us determine the right modules for you.

Frequently Asked Questions

Where do I log in for BidWrangler training?	Go to bidwrangler.learnupon.com and log in with the email address associated with your BidWrangler account. This is separate from the login you use for the BidWrangler bidding platform itself.
I don't have a login for the training site. What do I do?	Contact helpdesk@bidwrangler.com and ask to be enrolled in the LearnUpon training LMS. Once enrolled, you'll receive login access using your email address.
Can I enroll a new staff member in training?	Yes! Please provide the name, email address, and a brief role description to helpdesk@bidwrangler.com and we can enroll them in the appropriate modules.
Does BidWrangler offer live training webinars?	BidWrangler training is entirely self-paced through online modules on bidwrangler.learnupon.com. There are no generic live webinars, but our training does consist of a combination of online courses and scheduled check-in calls.
How do I know which module to start with?	BidWrangler will build the learning path appropriate to your business based on the information provided in the client training form, completed during your onboarding process.
What happens after I finish the first modules?	Completing the foundational modules unlocks additional modules relevant to your specific workflow, covering areas like creating and uploading auctions, running reports, and other day-to-day tasks.

If you still can't find or access your training modules, reach out to us anytime at helpdesk@bidwrangler.com and we'll get you set up.