How to Change the Display Name on Emails Sent from Your Platform

When your platform sends emails—like bidding notifications, invoices, or seller settlements—the display name shown to recipients is determined by the settings of the email account used to send these messages. By default, this name might appear as the first part of your email address (e.g., “support” from support@example.com) or the first name associated with the account.

To customize this display name, you’ll need to adjust the settings within your email service provider. Below are step-by-step instructions for the most common providers:

1. Log in to your Gmail account on a computer.

2. Click the gear icon in the top right corner and select “See all settings.”

3. Navigate to the “Accounts and Import” tab.

4. In the “Send mail as” section, locate the email address you want to update and click “edit info.”

5. Enter your desired display name in the provided field.

6. Click “Save Changes.” 

Note: This change will affect all emails sent from this Gmail account.

For more detailed guidance, refer to Google’s official instructions: Change the name on your Gmail account

1. Open Outlook and click on “File” in the top left corner.

2. Select “Account Settings” and then choose “Account Settings” again from the dropdown.

3. In the “Email” tab, select your email account and click “Change.”

4. In the “Your Name” field, enter the new display name you wish to use.

5. Click “Next,” then “Finish,” and restart Outlook to apply the changes.

Note: If you’re using a Microsoft Exchange account, you may need to contact your Exchange administrator to change your display name.

For more details, visit Microsoft’s support page: Change the display name that email recipients see in classic Outlook

1. Log in to your Yahoo Mail account on a computer.

2. Click on your profile name in the top right corner and select “Account Info.”

3. In the new tab, click “Personal Info.”

4. Click the “Edit” button next to your name.

5. Enter your desired display name and click “Save.”

Note: Changes may take some time to reflect in outgoing emails.

For step-by-step instructions, refer to Yahoo’s help article: Change your sending name in New Yahoo Mail

If you’re uncertain about your email service provider or need assistance identifying it, please reach out to our support team. We’re here to help guide you through the process.

• Platform Limitations: Please note that changes to the display name must be made through your email service provider. Our platform does not have the capability to alter this setting.

• Consistency: Ensure that the display name aligns with your branding to maintain consistency and professionalism in communications.

• Propagation Time: After making changes, it may take some time for the new display name to appear in recipients’ inboxes.

By following the appropriate steps for your email provider, you can ensure that your emails reflect the desired sender name, enhancing clarity and trust with your bidders and sellers.

If you have any further questions or need additional assistance, feel free to contact our support team at helpdesk@bidwrangler.com